Automation

While you're with a guest,
your next booking
just went cold.

Most hospitality businesses lose leads within the first hour — not because they don't care, but because they're busy doing the job. We build the systems that respond, follow up, and close while you focus on your guests.

Book a Discovery Call See What's Possible
Scroll
Running now — last triggered 4 min ago
⚡
New Lead Submits Inquiry Website form — any time, day or night
LIVE
✉
Personalized Reply Sent Their name, your offer, a clear next step
< 2 min
↺
No Reply? Follow-Up Sent Automatically While you're focused on other things
+ 48h
◷
Meeting Booked
✓
CRM Updated
23 leads followed up this month —
while you slept

"The system follows up better than I ever could — and it never forgets."

— Spectrum Plumbing client
What We Believe

Most businesses are
running on duct tape
and habit.

The average business owner spends 20+ hours a week on tasks a well-built system could handle in seconds. Follow-ups that never happen. Leads that go cold. Reviews that were never asked for. Appointments that get forgotten.

We don't believe in working harder on manual tasks. We believe in building systems that eliminate them — so your time goes where it actually matters.

Automation isn't about replacing the human touch. It's about making sure the human touch shows up every single time, without you having to remember to do it.

What We Build

If it's repeatable,
it should be automated.

We build automations inside your existing tools — or set up the right stack from scratch. No enterprise complexity. No 6-month rollout. Just systems that work, built fast.

HospCreative
01

Lead Follow-Up Sequences

02

Appointment Booking & Reminders

03

CRM Setup & Pipeline Automation

04

Review Request Campaigns

05

Email & SMS Campaigns

06

Reporting & Pipeline Dashboards

01

Lead Follow-Up Sequences

Instant first touch + multi-step nurture via SMS and email. Built to convert leads before your competitors even respond.

Hover any node to explore
Our Process

Built in days. Running for years.

We don't do slow agency timelines. Most automations are mapped, built, and live within two weeks. We've done it enough times to move fast without breaking things.

01

Audit

We map every manual task in your business — follow-ups, reminders, data entry, reporting. Identify exactly where time is being lost.

02

Design

We diagram the full automation flow before building anything. You approve the logic before a single trigger is set.

03

Build & Connect

We build inside your existing tools or set up the right stack. CRM, calendar, email, SMS — all connected and tested end-to-end.

04

Launch & Optimize

Go live with a 30-day check-in. We watch the data, tighten sequences, and make sure every automation is performing before we hand it off.

Results in the Wild

Real automations. Real outcomes.

Start Your Automation Project →
Spectrum Plumbing
Review Automation + CRM Pipeline
Spectrum Plumbing

Dale was doing everything manually — follow-ups, review requests, scheduling. We built an end-to-end automation stack powered by HospTools: new leads trigger instant SMS follow-up, completed jobs trigger a review request, and every customer touchpoint runs on schedule without Dale thinking about it. In under a year, 43 five-star reviews and a 5.0 Google rating — all earned automatically.

43
5-star reviews
0
Manual requests sent
<1yr
To market leader
Visit Site →
Anti Career Coach
Lead Funnel + Booking Automation
Anti-Career Coach

Dustin's entire business runs on booked strategy calls. We built the full funnel automation: opt-in → instant SMS confirmation → 5-part nurture sequence → booking link → reminder series. Every step automated. Every lead touched. Dustin just shows up to the calls.

Visit Site →
Tennessee Peptides
E-commerce Follow-Up Automation
Tennessee Peptides

An age-verified e-commerce operation needed automations that respect compliance boundaries while maximizing repeat purchase rate. Abandoned cart sequences, post-purchase follow-ups, reorder reminders, and a loyalty pipeline — all built within the platform's legal guardrails.

Visit Site →

Built for owners, not operators.

Automation isn't a luxury for big companies. It's the equalizer that lets small businesses compete — and the lever that lets growing businesses scale without hiring more staff.

Service Businesses

You deliver great work.
Let the system handle everything else.

Plumbers, contractors, agencies, coaches, and consultants — if your business runs on booked appointments and referrals, automation pays for itself in the first month.

E-commerce & Digital Brands

Every lead and customer
deserves a timely follow-up.

Abandoned carts, post-purchase sequences, reorder campaigns, review requests — build the lifecycle automations that turn one-time buyers into repeat customers without lifting a finger.

Currently booking: Service businesses
Client Results

Real clients.
Measurable results.

Revan Vega Bradley Will Karlee & Sam Heffner Kelly Kinsley Grant Dunn Charles Newton

Let's Talk

Let's find the hours your business is losing every week.

Book a free 30-minute automation audit. We'll map your current manual processes, identify what's automatable, and show you exactly what a system could save you — in time and in revenue.

  • Free process audit included
  • No commitment required
  • Most automations live in 2 weeks
Book a Free Call
Book Your Automation Audit
Free · 30 min